Business Features
Flexible Time-Based Call Routing
Built-In Conference Bridge
Fax to E-mail
Hunt/Ring Groups
Music on Hold
Voicemail Blasting
Find Me / Follow Me Calling
Personal IVRs
Wake Up Calls
Support for Video Calling
Secure Communications
(SRTP/TLS)
AnnouncementsText to Speech
Calling Queues (ACD)
Interactive Voice Response (IVR)
Calling Features
Voicemail
Voicemail to E-mail
Caller ID Support
Call Transfer
Call Recording
Do Not Disturb
Call Waiting
Call History / Call Detail Records
Call Event Logging
Speed Dials
Caller Blacklisting
Call Screening
Telephony Support
Open Standards Support for
Multiple Protocols:
SIP, IAX2, PRI, T1, E1, J1, R2,
POTS/Analog, ISDN, GSM
WebRTC
Softphone Support
Specialty Device Support
Door Phones
Overhead Paging
Strobe Alerts
Paging Gateways
Voice Gateways
Failover Devices
Desktop/Mobile Phone Support
Reduce hold times for your callers straight from your website with express callback
Product Highlight – Express Call Back
Enable customers to quickly and easily click on your webpage and be connected to a live person within your organization or directly to a call center agent. Offer customers a virtual call-back system and let them fast-track the IVR with just one click.
Connects Easily:
With just a few lines of code, add a widget to your website that allows customers to request a call-back by a single click to call.
Works with Your Interactive Phone System:
Automatically navigate callers through the IVR based on their web context. No need to install additional hardware or software, its 100% cloud based.
Reduce Call Times:
Pass customer information from web sessions to your agents and improve their efficiency.
Eliminate Hold Time:
Utilize the virtual web call back function to reduce hold time and eliminate queuing calls